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Last Edited: January 14th, 2021
This Service Level Agreement (SLA) applies to you ("customer") applies to anyone currently using Ghosty Host services. This Service Level Agreement applies to all of our products.
In an event, we are required to compensate. Any requests for compensation must be made within seven days of the customer's said incident, either by contacting support on multiple platforms or opening a ticket on the website. The amount must not exceed more than said monthly service charge. We will not compensate if that customer is abusing our services or defaulting on payments.
There may also be compensation for one event if there is a fire that affects your service and hardware failure if by chance. The compensation will only be based on one occasion.
Ghosty.Host will compensate if anything mention below is affected.
Anything said unmetered or unlimited on our product is meant to represent a large sum. We may not be able to provide that if we are at the peak of resources.